GENERAL RULES OF USE

These general rules for the use of the website, owned by Terziev Soft Ltd. with UIC 206053508 with registered office address. Plovdiv, ul. Ivan Stefanov Geshev 3, apply to each visitor of the website. The content of the website is used free of charge by every visitor.

All texts, images and any information published on the Terziev Soft Ltd website are the property of Terziev Soft Ltd and protected by the Copyright and Related Rights Act and all other regulations. Copying or reproduction of information from this site without the consent of the owner is prohibited and the rights are protected by law.

Terziev Soft EOOD reserves the right to remove or edit information published on the site, as well as to make changes to the functionality and its structure. Terziev Soft Ltd reserves the right to restrict access to the site when necessary for the purpose of improving the services offered.

By accepting these General Terms and Conditions, the user agrees to the processing of his personal data for direct marketing purposes. The user has the right to object to the processing of his personal data for direct marketing purposes by sending a written notification to the contact e-mail provided.

 

USEFUL LINKS IN DISPUTE RESOLUTION:

Online Dispute Resolution
Content Protection
Consumer Protection Commission
Competition Protection Commission

 

COOKIE POLICY AND PRIVACY POLICY

We are "Terziev Soft" EOOD with UIC 206053508 and registered office address. Ltd. Ivan Stefanov Geshev 3, hereinafter referred to as "Supplier". We understand and appreciate the importance of your personal data and its protection as part of your privacy. We will properly protect the integrity of your personal data, whether it relates to you individually or in connection with your company, services or products.

Please feel free to contact us regarding your personal data.

 

COOKIE POLICY

"A cookie is a file containing an identifier that is sent from a web server to a web browser and stored by the browser. They allow the website to remember your actions and preferences (such as username, language, font size and other display settings). Cookies are files from the website and are stored on the user's browser by a web server to maintain the browsing session by storing the user's IP address and other possible browsing data.

The provider uses cookies for web analysis. We use them to measure and analyse users' browsing on our website. These cookies allow us to monitor and analyse user behaviour on our website. Web analytics do not allow us to obtain information such as your name or email address. The only information obtained relates to the number of users accessing the website, the number of pages visited, the frequency and recency of visits, their duration, the browser used, the operator providing the service, the language, the device used or the city to which the IP address is assigned.

The provider uses the described cookies via Google Analytics. The information collected using these cookies is sent to Google and used to evaluate how our website is used (for statistical purposes). We will not associate any data collected with personal information. We will not associate or seek to associate any cookie information with any IP address or with the identity of any computer user. In addition to analytics and statistical purposes, Provider may use advertising cookies to deliver advertisements that we believe are more relevant to you and your interests.

You can control or delete cookies, if you wish, through your browser options. You can delete any cookies that are already on your computer, and you can set most browsers to prevent them from being placed. Note that this may prevent you from taking full advantage of the website and you may have to manually adjust certain parameters each time you use it.

 

DO WE HAVE THE RIGHT TO PROCESS PERSONAL DATA?

Yes, we do and we strictly comply with the rules of the General Data Protection Regulation when processing personal data. We process personal data on the following legal grounds:

  • We process it only because we cannot provide our services without processing it, i.e. - on the basis of our contractual / pre-contractual relationship;
  • We process them where the data subject has given us their consent to do so.
  • We collect information from you when you make an enquiry, subscribe to our newsletter, fill in a form or enter information on our website. Provider collects information automatically when you use our services or our site (including with cookies).
  • When you make an enquiry on our website, you will be asked to enter your name, email address and contact telephone number.

Where the Supplier acts as a data controller, it shall always follow the processing instructions given by the customer as well as the obligations under the General Data Protection Regulation.

 

WHAT WE USE THIS INFORMATION FOR:

  • To take action on the relevant website you are visiting.
  • To allow us to serve you according to your preferences;
  • To improve the administration of our site and for internal activities, including troubleshooting;
  • To analyze platform and website behavior and provide a better user experience.
  • To ensure the security and delivery of our services;
  • Carrying out advertising activities;
  • To comply with applicable legal requirements and regulations

 

HOW DO WE PROTECT THE PERSONAL DATA PROVIDED BY OUR CUSTOMERS?

We are committed to ensuring that the personal data our customers provide to us is safe and secure. To prevent unauthorised access or disclosure, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect - both personal data and business secrets.

 

HOW LONG DO WE KEEP PERSONAL DATA?

The retention periods depend on the type of information, the purposes for which it is used and other factors.

In general, we will retain your personal information for the period of time reasonably necessary to fulfill the purposes for which it was processed and no longer than that.

WHAT RIGHTS DO YOU HAVE?

The General Data Protection Regulation gives you a number of rights in relation to your personal data: the right to access, rectification, erasure, restriction of processing, objection or, if you are not satisfied, you can even lodge a complaint with the Data Protection Authority - https://www.cpc.bg/:

 

CHANGES TO THE DATA PROTECTION AND COOKIE POLICY:

The Provider reserves the right to change and update this Policy at any time. We may also notify data subjects or our customers in the event that we make certain material updates.ul